ASTAC phone & internet support
Arctic Slope Telephone Association Cooperative (ASTAC)
Questions or help
Utqiaġvik officeCall · 907-852-7100Customer serviceCall · 800-478-6409Internet support · 24/7, excluding dedicated internetCall · 888-896-7815After-hours maintenance supportCall · 888-535-7538About this service
ASTAC's local office is at 1085 Kiogak Street, Utqiaġvik (PO Box 937), 907-852-7100, staffed Monday–Friday 10:00am–5:00pm, where you can sign up, pay, or swap equipment. Customer service (Anchorage call center, Mon–Fri 8–5): 1-800-478-6409 or 907-563-3989, info@astac.net. Internet technical support is 24/7 at 1-888-896-7815; after-hours support line 1-888-535-7538. ASTAC has an 'Assistance Programs' page for low-income discounts (Lifeline / Tribal Lifeline) — ask customer service what you qualify for. ASTAC (phone, internet): 907-852-7100. (Source: North Slope Borough Health & Social Services resource guide.)